GDPR Cookie policy

Policy Owner: Ariel Romeo

Effective Date: March 1st, 2023

1. Application

This policy applies to all employees, contractors, and vendors while doing business with TestGorilla B.V  and others who have access to European Union (EU) and the European Economic Area (EEA) data subject information (“personal data”) in connection with TestGorilla B.V ’s operating activities.

2. Policy

Thank you for visiting www.testgorilla.com and/or app.testgorilla.com (“Websites”). This cookie notice applies to the Websites, any third-party website (e.g. YouTube and Facebook) and applications accessed or used through such websites or platforms which are operated by or on behalf of TestGorilla (“TestGorilla Sites”).

By using TestGorilla Sites, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the TestGorilla Sites. If you disable the cookies that we use, this may impact your user experience while on the TestGorilla Sites.

When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific App you are using to understand its specific data collection practices.

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

See below for details on what information is collected by cookies and how we use that information. For more information about the kind of data we collect, please read our Privacy Policy.

Does TestGorilla B.V  use cookies?

Yes. TestGorilla B.V. uses cookies and similar technologies like single-pixel gifs and web beacons. TestGorilla B.V. uses both session-based and persistent cookies. TestGorilla B.V. sets and accesses cookies on the domains operated by TestGorilla B.V. and its corporate affiliates (collectively, the “Sites”). In addition, TestGorilla B.V. uses third-party cookies, like Google Analytics.

How and why doesTestGorilla B.V use cookies?

TestGorilla uses cookies to gain a better understanding of how visitors use the websites. Cookies help us tailor TestGorilla websites to your personal needs, to improve their user-friendliness, gain customer satisfaction feedback on our websites (through designated partners) and communicate to you elsewhere on the web. To enable this, some cookies are applied when you enter our sites.

TestGorilla keeps all the information collected from cookies in a format that is not personally identifiable. TestGorilla cookies located on your computer do not retain your name or your IP address.

What type of cookies does TestGorilla use?

The following types of cookies are used on TestGorilla websites.

Necessary cookies

These are cookies that are strictly necessary for the operation of a website. Without these cookies, this website won’t work properly. Accordingly, we are not asking you for your specific consent for those cookies. For all other cookies, your informed consent is required.

Site: https://www.testgorilla.com

Id

Domain

Duration

Description

__hssrc

.testgorilla.com

session

This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

JSESSIONID

.nr-data.net

session

The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.

__cfruid

.support.testgorilla.com

session

Cloudflare sets this cookie to identify trusted web traffic.

_GRECAPTCHA

www.google.com

5 months 27 days

This cookie is set by the Google Recaptcha service to identify bots to protect the website against malicious spam attacks.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

__hssrc

.testgorilla.com

session

This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

__cfruid

.support.testgorilla.com

session

Cloudflare sets this cookie to identify trusted web traffic.

Functional cookies

These are cookies that are set up to improve the functionality of the website. For example, cookies that remember the content you previously viewed on this website or the email address and password you provided when registering during an earlier visit to this website. Using Functional cookies may allow us to serve you content tailored to your interests and save you the time of having to re-register or re-enter information when you re-visit this website or try to access certain subscription-only sections. We may also use Cookies to lock out underage users from certain activities.

 

Site: https://www.testgorilla.com

Id

Domain

Duration

Description

__cf_bm

.g2crowd.com

30 minutes

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

UserMatchHistory

.linkedin.com

1 month

LinkedIn sets this cookie for LinkedIn Ads ID syncing.

lang

.ads.linkedin.com

session

LinkedIn sets this cookie to remember a user’s language setting.

bcookie

.linkedin.com

1 year

LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.

lidc

.linkedin.com

1 day

LinkedIn sets the lidc cookie to facilitate data center selection.

bscookie

.www.linkedin.com

1 year

LinkedIn sets this cookie to store performed actions on the website.

li_gc

.linkedin.com

5 months 27 days

Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.

__hssc

.testgorilla.com

30 minutes

HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

wp-wpml_current_language

www.testgorilla.com

session

Stores the current language. This cookie is enabled by default on sites that use the Language filtering for AJAX operations feature.

handl_original_ref

.testgorilla.com

1 month

used by the plugin UTM Grabber. The UTM Grabber plugin is an important plugin in charge of saving and passing the campaign's information to our analysis tool

handl_landing_page

.testgorilla.com

1 month

used by the plugin UTM Grabber. The UTM Grabber plugin is an important plugin in charge of saving and passing the campaign's information to our analysis tool

handl_ip

.testgorilla.com

1 month

used by the plugin UTM Grabber. The UTM Grabber plugin is an important plugin in charge of saving and passing the campaign's information to our analysis tool

handl_ref

.testgorilla.com

1 month

used by the plugin UTM Grabber. The UTM Grabber plugin is an important plugin in charge of saving and passing the campaign's information to our analysis tool

handl_url

.testgorilla.com

1 month

used by the plugin UTM Grabber. The UTM Grabber plugin is an important plugin in charge of saving and passing the campaign's information to our analysis tool

it_currency

www.testgorilla.com

1 year

Set by TestGorilla in order to know the currency selected by the user on the pricing page

_zendesk_shared_session

support.testgorilla.com

session

Authentication cookie – set to be anonymous (source: Zendesk In-Product Cookie Policy

_zendesk_session

support.testgorilla.com

session

Stores account ID, route for internal service calls and the cross-site request forgery token. (source: Zendesk In-Product Cookie Policy

_help_center_session

support.testgorilla.com

session

Stores unique session key for Help Center Functionality. (source: Zendesk In-Product Cookie Policy

_zendesk_authenticated

.support.testgorilla.com

past

This is a flag set when a user is authenticated to display the most up-to-date content. (source: Zendesk In-Product Cookie Policy

messagesUtk

.testgorilla.com

5 months 27 days

HubSpot sets this cookie to recognize visitors who chat via the chat flows tool.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

__cf_bm

.g2crowd.com

30 minutes

This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

UserMatchHistory

.linkedin.com

1 month

LinkedIn sets this cookie for LinkedIn Ads ID syncing.

bcookie

.linkedin.com

1 year

LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID.

lidc

.linkedin.com

1 day

LinkedIn sets the lidc cookie to facilitate data center selection.

bscookie

.www.linkedin.com

1 year

LinkedIn sets this cookie to store performed actions on the website.

li_gc

.linkedin.com

5 months 27 days

Linkedin set this cookie for storing visitors’ consent regarding using cookies for non-essential purposes.

__hssc

.testgorilla.com

30 minutes

HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

 

Performance Cookies

These cookies (TestGorilla B.V. uses Google Analytics) allow us to count visits and traffic sources so we can measure and improve the performance of our sites. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245.

You may install a Google Analytics opt-out browser add-on by going here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Site: https://www.testgorilla.com

Id

Domain

Duration

Description

_uetsid

.testgorilla.com

1 day

Bing Ads sets this cookie to engage with a user that has previously visited the website.

_uetvid

.testgorilla.com

1 year 24 days

Bing Ads sets this cookie to engage with a user that has previously visited the website.

_gat

.testgorilla.com

1 minute

This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high-traffic sites.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

_uetsid

.testgorilla.com

1 day

Bing Ads sets this cookie to engage with a user that has previously visited the website.

_uetvid

.testgorilla.com

1 year 24 days

Bing Ads sets this cookie to engage with a user that has previously visited the website.

 

Demographics and Interest Reporting

The TestGorilla Sites use Google Analytics Demographics and Interest Reporting to improve advertising. Some common applications are to target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. This is done using what is called the DoubleClick cookie. If you don’t want your information collected in this way, you can:

DoubleClick cookies contain no personally identifiable information. Sometimes the DoubleClick cookie will contain an additional identifier that is similar in appearance to the cookie ID, and is used to identify an ad campaign to which a user was exposed previously.

We will not use any information reported by Google Analytics Demographics and Interest Reporting to identify any individual user of our site.

Find out more about Google Analytics Demographics and Interest Reporting.

 

Analytics cookies

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

 

Site: https://www.testgorilla.com

Id

Domain

Duration

Description

_gcl_au

.testgorilla.com

3 months

Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.

_session_id

tracking.g2crowd.com

14 days

Cookie set by G2 to store the visitor’s navigation by recording the landing pages. This allows the website to present products and indicate the efficiency of the website.

_ga

.testgorilla.com

2 years

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

_gid

.testgorilla.com

1 day

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

_gat_UA-151332752-1

.testgorilla.com

1 minute

A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

_gat_UA-151332752-2

.testgorilla.com

1 minute

A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

AnalyticsSyncHistory

.linkedin.com

1 month

Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.

_ga_R6DQ0KX3NX

.testgorilla.com

2 years

This cookie is installed by Google Analytics.

__hstc

.testgorilla.com

5 months 27 days

This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

hubspotutk

.testgorilla.com

5 months 27 days

HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

_hjFirstSeen

.testgorilla.com

30 minutes

Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.

_hjIncludedInSessionSample

www.testgorilla.com

2 minutes

Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s daily session limit.

_hjAbsoluteSessionInProgress

.testgorilla.com

30 minutes

Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.

_hjIncludedInPageviewSample

www.testgorilla.com

2 minutes

Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.

utm_source

.testgorilla.com

past

This cookie is used to record from where the visitor came to the website originally. This information is used by the website operator to know the efficiency of their marketing.

utm_term

.testgorilla.com

past

This cookie is used to record from where the visitor came to the website originally. This information is used by the website operator to know the efficiency of their marketing.

utm_content

.testgorilla.com

past

This cookie is used for storing the session content value if present.

utm_campaign

.testgorilla.com

past

Google Ad Services sets this cookie to store session campaign value if present.

kameleoonVisitorCode

.testgorilla.com

1 year

This cookie is set by the provider Kameleoon. This cookie is used for storing a visitor code which helps in full-stack experiments.

mp_6eaabd5f1d27268a257b6fa645939b75_mixpanel

.testgorilla.com

1 year

set by Mixpanel

_hjSessionUser_2435875

.testgorilla.com

1 year

Created by HotJar, stores a unique user ID (source: Cookie: _hjSessionUser_* – Cookiedatabase.org

_hjSession_2435875

.testgorilla.com

30 minutes

Created by HotJar, to provide functions across pages. (source: Cookie: _hjSession_* – Cookiedatabase.org

ln_or

www.testgorilla.com

1 day

Used to determine if Oribi analytics can be carried out on a specific domain (source:

 https://www.linkedin.com/legal/l/cookie-table?)

_hjTLDTest

.testgorilla.com

session

To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

_gcl_au

.testgorilla.com

3 months

Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.

_session_id

tracking.g2crowd.com

14 days

Cookie set by G2 to store the visitor’s navigation by recording the landing pages. This allows the website to present products and indicate the efficiency of the website.

_ga

.testgorilla.com

2 years

The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.

_gid

.testgorilla.com

1 day

Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

_gat_UA-151332752-1

.testgorilla.com

1 minute

A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

_gat_UA-151332752-2

.testgorilla.com

1 minute

A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behavior and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.

AnalyticsSyncHistory

.linkedin.com

1 month

Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.

_ga_R6DQ0KX3NX

.testgorilla.com

2 years

This cookie is installed by Google Analytics.

_hjFirstSeen

.testgorilla.com

30 minutes

Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.

_hjAbsoluteSessionInProgress

.testgorilla.com

30 minutes

Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.

__hstc

.testgorilla.com

5 months 27 days

This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

hubspotutk

.testgorilla.com

5 months 27 days

HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

mp_6eaabd5f1d27268a257b6fa645939b75_mixpanel

.testgorilla.com

1 year

set by Mixpanel

_hjSessionUser_2435875

.testgorilla.com

1 year

Created by HotJar, stores a unique user ID (source: Cookie: _hjSessionUser_* – Cookiedatabase.org

_hjIncludedInSessionSample_2435875

.testgorilla.com

2 minutes

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.

_hjSession_2435875

.testgorilla.com

30 minutes

Created by HotJar, to provide functions across pages. (source: Cookie: _hjSession_* – Cookiedatabase.org

ln_or

www.testgorilla.com

1 day

Used to determine if Oribi analytics can be carried out on a specific domain (source:

 https://www.linkedin.com/legal/l/cookie-table?)

kameleoonVisitorCode

.testgorilla.com

1 year

This cookie is set by the provider Kameleoon. This cookie is used for storing a visitor code which helps in full-stack experiments.

_hjIncludedInPageviewSample

www.testgorilla.com

2 minutes

Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit.

 

Advertisement cookies

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

 

Site: https://www.testgorilla.com

Id

Domain

Duration

Description

MUID

.bing.com

1 year 24 days

Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.

_fbp

.testgorilla.com

3 months

This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

test_cookie

.doubleclick.net

15 minutes

The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies.

IDE

.doubleclick.net

1 year 24 days

Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.

gclid

.testgorilla.com

past

created by Google Ads to identify the campaign and other attributes of the click associated with the ad for ad tracking and campaign attribution.

_rdt_uuid

.testgorilla.com

3 months

Reddit’s cookie. Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor’s preferences.

utm_medium

.testgorilla.com

past

This cookie is used to record from where the visitor came to the website originally. This information is used by the website operator to know the efficiency of their marketing.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

MUID

.bing.com

1 year 24 days

Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.

_fbp

.testgorilla.com

3 months

This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.

test_cookie

.doubleclick.net

15 minutes

The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies.

_rdt_uuid

.testgorilla.com

3 months

Reddit’s cookie. Used to track visitors on multiple websites, in order to present relevant advertisements based on the visitor’s preferences.

fr

.facebook.com

3 months

Facebook sets this cookie to show relevant advertisements to users by tracking user behavior across the web, on sites that have Facebook pixel or Facebook social plugins.

 

Cookies that send information to us

These are the cookies that we set on the TestGorilla Sites and they can only be read by the TestGorilla Sites. This is known as a “First Party” cookie.

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

email

.testgorilla.com

past

No description

username

.testgorilla.com

past

No description

 

Site: https://app.testgorilla.com

Id

Domain

Duration

Description

email

.testgorilla.com

past

No description

username

.testgorilla.com

past

No description

 

What third-party cookies does TestGorilla B.V. use?

You can find a list of the third-party cookies that TestGorilla B.V. uses on our sites along with other relevant information at the https://www.testgorilla.com/terms/cookie-policy/. TestGorilla B.V. does its best to keep this table updated, but please note that the number and names of cookies, pixels, and other technologies may change from time to time.

 

How can I change my cookie settings?

Please ensure that your computer setting reflects whether you are happy to accept cookies or not. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them, although you may not have access to all the features of this website if you do so. See your browser's ‘help’ button for how you can do this. You do not need to have cookies on to use or navigate through many parts of the TestGorilla Site. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

To delete the cookies and all information gathered, and otherwise change your cookie settings please click the following link.

Change Cookie Settings

The Site allows you to choose NOT to allow the services which create and use these cookies to run, although you may not have access to all the features of the Site if you do so.

For useful information on cookies, see AboutCookies.org

 

Legal Notice Update

We reserve the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.

 

Does TestGorilla B.V. respond to Do Not Track Signals?

The Sites and Services do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to the Sites or Services, and TestGorilla B.V. does not alter any data collection and use practices upon receipt of such a signal.

Version History

Version

Date

Description

Author

Approved by

1.1

2023-02-27

Added details about cookies used in

 

www.testgorilla.com

 

and app.tesgorilla.com 

Ariel Romeo

1.0

2022-11-09

Initial policy

Ariel Romeo